Healthcare,
simplified with Norbella

Get personalized healthcare advocacy for a variety of topics in-person or from the comfort of your home.

Key focus areas

  • Know your patient rights, learn how to effectively communicate with providers, and advocate for quality care. Learn how to prepare for a doctor’s appointment or an ER visit.

  • Help you find new treatment options, providers, and insurance coverage. Explain medical bills and diagnoses.

  • Help you set up an advance care directive, organize your medical information, appeal insurance denials, and understand financial resources.

  • Assistance with chronic care management for rare conditions, like Ehlers Danlos and immune deficiencies, helping you learn how to navigate complex healthcare systems. Learn how to manage medications, appointments, labs, and wellbeing.

Services

  • end-of-life care decisions

  • advance care directives

  • medication management

  • financial aid resources

  • insurance plans & bills

  • medical record organization

  • new diagnoses & treatments

  • managing your loved one’s care

  • communicating with providers

  • getting second opinions

  • navigate chronic or complex conditions, like Ehlers-Danlos, cancer, fertility, & autoimmune

Learn more

What we have accomplished:

• Over $100k in financial aid

• More than $150k in medication coverage

• 40+ insurance, long term care insurance (LTC), and disability denials overturned

 

Remote & in-person

All appointments are available online and if you’d like, we can meet in-person in the Bay Area.

Testimonials

  • "I am so glad I decided to hire Norbella Health Advocates to help me with my insurance after my move to CA. I was very overwhelmed with my move and didn’t have the bandwidth to also tackle finding the best insurance plan. I also had to manage my illness and therefore had time-sensitive appointments I needed to make. Caroline spent time listening to my needs and doing research to provide options that would be a best fit. I really appreciate all the work she did, especially during a time I just could not do it on my own. I highly recommend this service as you can trust Caroline to really advocate for you!!"

    —Peggy

  • "Working with Hanah as my patient advocate has been invaluable. Newly diagnosed with ME/CFS, I was overwhelmed by insurance, treatment options, and navigating chronic illness. Hanah guided me through switching to a PPO, explained referrals and authorizations, and connected me with experienced providers and Long Covid clinics. I've come to know her as an extremely compassionate, committed and intelligent person and an invaluable advocate to have in one's corner during a health crisis."

    —Micah

  • "Caroline was very professional helping me through 2 issues--an authorization for an expensive non-covered (but necessary!) medication & a long-term disability insurance appeal … She jumped right in with her excellent writing & organizational skills. Not only does she have solid academic knowledge of the health care insurance playing field, but she also genuinely has the compassion for people like me struggling with chronic illness. She offers all the modern tools to easily set appointments, securely exchange files, communicate virtually, & pay."

    -SK

  • "I can’t thank Hanah Yendler enough for her support. She has a way of making you feel completely understood while demonstrating a deep level of professional expertise. She equipped me with so many resources—specifically helping me find my voice when speaking with specialists. From suggesting specific lab tests to discussing medication and supplement options, her insights were exactly what I needed. If you need a compassionate and knowledgeable health advocate, Hanah is the best."

    —MW

Get started today.

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